1. Data Controller
The data controller for personal data is:
Pixelorigin - SAS Planning
38 ter rue Raymond Peyres
65000 Tarbes
France
Email: contact@pixelorigin.com
Tel: +33 6 51 41 37 14
2. Data Collected
We collect the following personal data:
- Identification data: name, first name, email address
- Billing data: address, postal code, city, country, phone number, company name
- Connection data: IP address, date and time of connection
- Usage data: preferences, service usage history
3. Purposes of Processing
Your personal data is collected and processed for the following purposes:
- Management of your user account
- Provision of subscribed services
- Management of orders and invoices
- Sending commercial communications (with your consent)
- Compliance with our legal obligations
- Improvement of our services
4. Legal Basis for Processing
The processing of your personal data is based on:
- Performance of the contract for service provision
- Your consent for commercial communications
- Our legal obligations for invoice retention
- Our legitimate interest for service improvement
5. Retention Period
Your personal data is retained for:
- The duration of your subscription
- 10 years for billing data (accounting obligations)
- 3 years after your last connection for account data
6. Data Recipients
Your personal data may be transferred to:
- Our technical service providers (hosting, payment)
- Administrative authorities if required by law
No data is sold to third parties.
7. Transfers Outside the EU
In case of data transfer outside the European Union, we ensure that appropriate safeguards are implemented in accordance with the GDPR.
8. Your Rights
In accordance with the GDPR, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: correct your inaccurate data
- Right to erasure: request the deletion of your data
- Right to restriction: restrict processing
- Right to portability: receive your data in a structured format
- Right to object: object to processing
To exercise these rights, contact us at: contact@pixelorigin.com
9. Cookies
Our website uses cookies for:
- Proper functioning of the site (essential cookies)
- Remembering your preferences (language, theme)
- Visit statistics (analytical cookies)
You can manage your cookie preferences through your browser settings.
10. Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL/TLS encryption of communications
- Restricted access to personal data
- Regular backups
- System monitoring
11. Complaint
If you believe that the processing of your personal data constitutes a GDPR violation, you have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés).
12. DPO Contact
For any questions regarding the protection of your personal data, you can contact our Data Protection Officer at: contact@pixelorigin.com
Last updated: February 2026